Streamlining your returns processing speeds up asset recovery for a competitive advantage

Ryder’s Reverse Logistics solution integrates returns into your overall supply chain strategy as a differentiator, not a stand-alone process. On behalf of our clients, we manage the efficient returns of a wide range of items, such as TVs, DVDs, home and personal audio systems, electronic razors, toothbrushes and baby products.

As product lifecycles shorten, we understand visibility, velocity and value recovery are essential to your bottom line. As consumers and government regulations for sustainable product lifecycle management become more demanding, we partner with our clients to perform these services:

• Product Inspection, including Return Material Authorization (RMA) verification and tracking
• Credit Reconciliation
• Triage and Testing, including disposition
• Re-packaging & Re-stocking for future order fulfillment or resale
• Repair / Refurbishment, including cosmetic, board and component-level repair
• Recycle / Disposal, including part harvesting for re-use

Ryder’s Reverse Logistics Management System provides a front-end web portal for a customer's return initiation, authorization and visibility to each step in the returns process at serial number and SKU level.